Legal

Terms of Service

Last updated: March 20, 2026

In short: PackSmart is a free travel preparation tool. Use it responsibly, verify important information independently, and enjoy your trips.

1. Acceptance of Terms

By accessing or using PackSmart (packsmartapp.com), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service. We may update these terms from time to time, and continued use of PackSmart constitutes acceptance of the updated terms.

2. Description of Service

PackSmart is an effortless travel preparation tool that generates personalized travel plans, including packing lists, visa information, safety alerts, budget estimates, and local tips. The service is available through our website at packsmartapp.com.

PackSmart offers both free and paid (Pro) tiers:

3. Use of the Service

You agree to use PackSmart only for its intended purpose of travel preparation and planning. You agree not to:

4. Content Disclaimer

Important: PackSmart's travel plans are generated automatically and are provided for informational purposes only. Always verify critical information independently before your trip.

PackSmart generates travel preparation plans automatically. While we strive for accuracy, you acknowledge that:

PackSmart is not a licensed travel agency, legal advisor, or medical provider. We do not guarantee the accuracy, completeness, or timeliness of any information provided.

5. Pro Subscriptions & Payments

Subscription Plans

PackSmart Pro is available as a monthly subscription ($4.99/month) or a one-time lifetime purchase ($49.99). All payments are processed securely through PayPal.

Cancellation

You may cancel your monthly Pro subscription at any time through your PayPal account. Cancellation takes effect at the end of your current billing cycle. Lifetime purchases are non-recurring and do not require cancellation.

Refunds

Monthly subscriptions: If you are unsatisfied, contact us within 7 days of your most recent payment for a refund of that payment. Lifetime purchases: Refund requests are considered on a case-by-case basis within 14 days of purchase. Contact hello@packsmartapp.com for refund requests.

6. Intellectual Property

The PackSmart brand, logo, website design, and original content are the property of PackSmart. You may not copy, modify, or distribute our branding, code, or design without written permission.

Travel plans generated for you are yours to use, download, print, and share for personal purposes. You may not commercially resell generated travel plans as your own product.

7. User Content

When you use our contact form or communicate with us, you retain ownership of your content. By submitting feedback, suggestions, or bug reports, you grant PackSmart permission to use this feedback to improve our service without obligation or compensation.

8. Limitation of Liability

To the fullest extent permitted by law, PackSmart and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. This includes, but is not limited to:

Our total liability for any claim related to the service shall not exceed the amount you paid to PackSmart in the 12 months preceding the claim.

9. Service Availability

We strive to keep PackSmart available 24/7, but we do not guarantee uninterrupted access. The service may be temporarily unavailable due to maintenance, updates, server issues, or factors beyond our control. We reserve the right to modify, suspend, or discontinue any part of the service at any time.

10. Third-Party Services

PackSmart integrates with third-party services including Google, PayPal, Google Analytics, and Vercel. Your use of these services is subject to their respective terms and privacy policies. PackSmart is not responsible for the availability, accuracy, or practices of third-party services.

11. Flight & Hotel Search, Bookings, and Affiliate Links

Important: PackSmart is not a travel agency, airline, hotel, or booking platform. All flight and hotel bookings are processed entirely by third-party providers. PackSmart bears no responsibility for bookings, payments, cancellations, or customer service related to travel purchases.

Flight & Hotel Search

PackSmart provides a flight and hotel search feature powered by third-party metasearch technology (Travelpayouts). This feature allows you to compare prices across multiple airlines and booking platforms. When you select a flight or hotel, you will be redirected to the respective third-party booking provider's website to complete your purchase.

Booking Responsibility

PackSmart does not process, facilitate, or manage any bookings, payments, or transactions. All bookings are subject to the terms, conditions, and privacy policies of the respective third-party provider (such as airlines, hotels, Aviasales, Kiwi.com, or other booking platforms). You acknowledge that:

Affiliate Relationships

PackSmart participates in affiliate programs and may earn commissions when you click on certain links or make purchases through our recommended partners. These include, but are not limited to, links to travel insurance, eSIM providers, hotels, flights, and tours. Affiliate relationships do not affect the price you pay — commissions are paid by the partner, not by you. We recommend products and services that we believe are valuable to travelers, but you should always do your own research before purchasing.

12. Termination

We reserve the right to suspend or terminate access to PackSmart for any user who violates these terms, abuses the service, or engages in fraudulent activity. You may stop using the service at any time.

13. Governing Law

These terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms or your use of PackSmart shall be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be submitted to binding arbitration.

14. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Us

If you have questions about these terms, contact us at:

Email: hello@packsmartapp.com

Website: packsmartapp.com/contact